Blank screen on some kiosks

Incident Report for Meridian

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 09, 2026 - 19:26 UTC

Identified

The cause has been traced to a change in Microsoft Windows Update KB5124008. Our team has applied the fix to approximately half the affected kiosks and we are currently working on fixing the remaining kiosks.
Posted Sep 09, 2026 - 17:44 UTC

Investigating

We are investigating reports of some kiosks displaying a blank screen. Kiosks are otherwise online and reachable. We have identified a likely cause and are working on a fix. Next update within 2 hours.
Posted Sep 09, 2026 - 16:19 UTC