Partially Degraded Service

About This Site

Welcome to Meridian's status page hub. Below you'll find status information for each of Meridian's products and services.

Hosted Services Operational
90 days ago
100.0 % uptime
Today
MzeroPay ? Operational
90 days ago
100.0 % uptime
Today
Voice and Video Conference ? Operational
90 days ago
100.0 % uptime
Today
MzeroManage Hosted Services (US - EAST) Operational
90 days ago
100.0 % uptime
Today
MzeroManage Portal Website ? Operational
90 days ago
100.0 % uptime
Today
MzeroManage Kiosk Transfers Service ? Operational
MzeroManage Kiosk Alarm Notifier ? Operational
90 days ago
100.0 % uptime
Today
MzeroManage Kiosk Reporting Endpoint ? Operational
90 days ago
100.0 % uptime
Today
MzeroManage View ? Operational
90 days ago
100.0 % uptime
Today
Authentication Services (auth.mzeronet.com) ? Operational
90 days ago
100.0 % uptime
Today
InterAct Operational
90 days ago
100.0 % uptime
Today
InterAct (youspoutit.com) ? Operational
90 days ago
100.0 % uptime
Today
Support Tools and Developer Services Operational
Jira Service Desk Service Desk Portal Operational
Third-Party Hosting Degraded Performance
AWS ec2-us-east-1 Operational
AWS sns-us-east-1 Operational
Twilio ELASTIC SIP TRUNKING Operational
Twilio SMS Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 19, 2024

No incidents reported today.

Jun 18, 2024
Completed - The scheduled maintenance has been completed.
Jun 18, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 20:00 UTC
Scheduled - Meridian will be conducting scheduled maintenance on Mzero Managed Services. During the times indicated the services may temporarily be disrupted to facilitate upgrades and maintenance activities.
Jun 18, 16:01 UTC
Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024
Completed - The scheduled maintenance has been completed.
Jun 13, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 21:00 UTC
Scheduled - J.P. Morgan Chase's Managed File Transfer team has instructed Meidian to renew encryption keys related to encrypted file transmissions for customers utilizing MzeroPay Check Processing (Image Cash Letter).

As part of the update process, Meridian will generate new encryption keys and share them with JPMC. The transition to these updated keys will take place after the June 12th, 2024 check batch is processed at the usual time (4 PM EST). The new keys will be operational from June 13th, 2024.

We do not anticipate disruption to MzeroPay Check Processing (ICL) during the maintenance window. Customers with this integration will receive an update on their kiosks that will be applied overnight, during a period of idle activity, to refresh the keys.

Jun 12, 16:11 UTC
Jun 12, 2024
Jun 11, 2024
Completed - The scheduled maintenance has been completed.
Jun 11, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 20:00 UTC
Scheduled - Meridian will be conducting scheduled maintenance on Mzero Managed Services. During the times indicated the services may temporarily be disrupted to facilitate upgrades and maintenance activities.
Jun 11, 14:19 UTC
Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.