All Systems Operational

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Welcome to Meridian's status page hub. Below you'll find status information for each of Meridian's products and services.

Uptime over the past 90 days. View historical uptime.
Hosted Services Operational
90 days ago
100.0 % uptime
Today
MzeroPay ? Operational
90 days ago
100.0 % uptime
Today
Voice and Video Conference ? Operational
90 days ago
100.0 % uptime
Today
MzeroManage Hosted Services (US - EAST) Operational
90 days ago
99.9 % uptime
Today
MzeroManage Portal Website ? Operational
90 days ago
100.0 % uptime
Today
MzeroManage Kiosk Transfers Service ? Operational
MzeroManage Kiosk Alarm Notifier ? Operational
90 days ago
100.0 % uptime
Today
MzeroManage Kiosk Reporting Endpoint ? Operational
90 days ago
99.5 % uptime
Today
MzeroManage View ? Operational
90 days ago
100.0 % uptime
Today
Authentication Services (auth.mzeronet.com) ? Operational
90 days ago
100.0 % uptime
Today
InterAct Operational
90 days ago
100.0 % uptime
Today
InterAct (youspoutit.com) ? Operational
90 days ago
100.0 % uptime
Today
Support Tools and Developer Services Operational
Jira Service Desk Service Desk Portal Operational
Third-Party Hosting Operational
AWS ec2-us-east-1 Operational
AWS sns-us-east-1 Operational
Twilio ELASTIC SIP TRUNKING Operational
Twilio SMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 17, 2025

No incidents reported today.

Jan 16, 2025
PMK Endpoint Errors
Resolved - This incident has been resolved.
Jan 16, 16:29 UTC
Monitoring - Services have been restored, and it may take some time to clear the reporting backlog for any PMK devices affected by the outage.
Jan 16, 15:52 UTC
Identified - We're experiencing errors related to PMKs inserting data into the MzeroManage endpoint, and we are currently looking into the issue. Some PMK systems may be affected.
Jan 16, 15:35 UTC
Jan 15, 2025
Mzero Managed Services Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 15, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 23:00 UTC
Scheduled - Meridian will be conducting scheduled maintenance on Mzero Managed Services. During the times indicated the services may temporarily be disrupted to facilitate upgrades and maintenance activities.
Jan 14, 20:29 UTC
Jan 14, 2025
Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025
Data Processing Delays - Reporting Tools Affected
Resolved - This incident has been resolved.
Jan 5, 01:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 4, 23:48 UTC
Identified - Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.
Jan 4, 23:18 UTC
Jan 4, 2025
Jan 3, 2025

No incidents reported.

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