In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 2025 - 19:00 UTC
Scheduled - Meridian is conducting planned maintenance for our Mzero hosted services. During the maintenance window, there could be brief, intermittent delays accessing hosted services, per the services indicated below.
Dec 12, 2025 19:00-19:15 UTC

About This Site

Welcome to Meridian's status page hub. Below you'll find status information for each of Meridian's products and services.

Hosted Services Operational
90 days ago
99.98 % uptime
Today
MzeroPay Operational
90 days ago
99.97 % uptime
Today
Voice and Video Conference Operational
90 days ago
100.0 % uptime
Today
MzeroManage Hosted Services (US - EAST) Under Maintenance
90 days ago
99.99 % uptime
Today
MzeroManage Portal Website Under Maintenance
90 days ago
99.98 % uptime
Today
MzeroManage Kiosk Transfers Service Under Maintenance
MzeroManage Kiosk Alarm Notifier Under Maintenance
90 days ago
100.0 % uptime
Today
MzeroManage Kiosk Reporting Endpoint Under Maintenance
90 days ago
100.0 % uptime
Today
MzeroManage View Operational
90 days ago
99.99 % uptime
Today
Authentication Services (auth.mzeronet.com) Operational
90 days ago
100.0 % uptime
Today
InterAct Under Maintenance
90 days ago
100.0 % uptime
Today
InterAct (youspoutit.com) Under Maintenance
90 days ago
100.0 % uptime
Today
Support Tools and Developer Services Operational
Jira Service Desk Service Desk Portal Operational
Third-Party Hosting Operational
AWS ec2-us-east-1 Operational
AWS sns-us-east-1 Operational
Twilio ELASTIC SIP TRUNKING Operational
Twilio SMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 12, 2025

Unresolved incident: Mzero Maintenance.

Dec 11, 2025
Resolved - Between 2:11 PM and 2:23 PM Eastern, some customers accessing view.meridiankiosks.com experienced service unavailability. Monitoring alerts triggered an investigation that quickly isolated the issue to an application-level fault affecting request handling for a subset of sessions. Engineering implemented a targeted patch to remediate the fault and restore normal service.
Dec 11, 19:00 UTC
Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
Completed - The scheduled maintenance has been completed.
Dec 2, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 21:00 UTC
Scheduled - Meridian will be conducting scheduled maintenance on Mzero Managed Services. During the times indicated the services may temporarily be disrupted to facilitate upgrades and maintenance activities.
Dec 2, 15:27 UTC
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.