Monitoring - A fix has been implemented and we are monitoring the results.
Sep 09, 2026 - 19:26 UTC
Sep 09, 2026 - 19:26 UTC
Identified - The cause has been traced to a change in Microsoft Windows Update KB5124008. Our team has applied the fix to approximately half the affected kiosks and we are currently working on fixing the remaining kiosks.
Sep 09, 2026 - 17:44 UTC
Sep 09, 2026 - 17:44 UTC
Investigating - We are investigating reports of some kiosks displaying a blank screen. Kiosks are otherwise online and reachable. We have identified a likely cause and are working on a fix. Next update within 2 hours.
Sep 09, 2026 - 16:19 UTC
Sep 09, 2026 - 16:19 UTC
About This Site
Welcome to Meridian's status page hub. Below you'll find status information for each of Meridian's products and services.
Hosted Services
Operational
MzeroPay
Operational
Voice and Video Conference
Operational
MzeroManage Hosted Services (US - EAST)
Operational
MzeroManage Portal Website
Operational
MzeroManage Kiosk Transfers Service
Operational
MzeroManage Kiosk Alarm Notifier
Operational
MzeroManage Kiosk Reporting Endpoint
Operational
MzeroManage View
Operational
Authentication Services (auth.mzeronet.com)
Operational
InterAct
Operational
InterAct (youspoutit.com)
Operational
Support Tools and Developer Services
Operational
Jira Service Desk Service Desk Portal
Operational
Third-Party Hosting
Operational
AWS ec2-us-east-1
Operational
AWS sns-us-east-1
Operational
Twilio ELASTIC SIP TRUNKING
Operational
Twilio SMS
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.