A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2025 - 18:08 UTC
Identified
We continue to experience service disruptions due to the AWS update affecting the or SMS gateway provider, Twilio. Requests with a delivered success code are queued for delivery upon recovery, while those with failure codes need resending post-restoration. Twilio anticipates no data loss once recovery is achieved.
Posted Oct 20, 2025 - 17:50 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2025 - 11:55 UTC
Identified
Meridian is investigating an outage of SMS messaging.