Meridian will be conducting scheduled maintenance on Mzero Personnel Services. During the times indicated the services may temporarily be disrupted to facilitate upgrades and maintenance activities. Posted on
May 23, 2023 - 18:28 UTC
Completed -
The scheduled maintenance has been completed.
May 26, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 02:01 UTC
Scheduled -
Meridian will be updating SSL certificates at 10PM Eastern 2023-05-26. Customer may notice a brief disruption of services while our proxy servers are updated. We do not expect any impact to services during the update window.
May 25, 20:15 UTC
Resolved -
This incident has been resolved.
May 24, 18:16 UTC
Update -
We are continuing to monitor for any further issues.
May 24, 16:33 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 24, 16:33 UTC
Update -
Meridian engineers continue to monitor the recovery of our kiosk reporting endpoint. Currently 15% of our customers will experience a delay in reporting from kiosk and PMK endpoints.
May 24, 16:26 UTC
Identified -
An issue has been identified with our MzeroManage Kiosk Reporting Group 1. Groups 2 and three remain operational. Some customers may be experiencing delays in kiosk reporting on the affected group.
May 24, 15:38 UTC
Resolved -
This incident has been resolved.
May 24, 03:12 UTC
Update -
We are continuing to monitor for any further issues.
May 23, 21:00 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 23, 20:58 UTC
Identified -
Meridian is tracking an outage of the Mzero Database primary cluster during a routine update and restart. Engineers are working to resolve the issue. Some customers may experience login issues. Kiosks will defer traffic until such time the database returns. The standby server is operating normally in the event that we need to switch operation over to the standby server.
May 23, 20:56 UTC
Completed -
The scheduled maintenance has been completed.
May 18, 18:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 16:00 UTC
Scheduled -
Meridian is conducting planned maintenance for our Mzero hosted services. During the maintenance window, there could be brief, intermittent delays accessing hosted services, per the services indicated below.
May 11, 17:19 UTC