All Systems Operational

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Welcome to Meridian's status page hub. Below you'll find status information for each of Meridian's products and services.

Hosted Services Operational
90 days ago
100.0 % uptime
Today
MzeroPay ? Operational
90 days ago
100.0 % uptime
Today
Voice and Video Conference ? Operational
90 days ago
100.0 % uptime
Today
MzeroManage Hosted Services (US - EAST) Operational
90 days ago
99.95 % uptime
Today
MzeroManage Portal Website ? Operational
90 days ago
99.99 % uptime
Today
MzeroManage Kiosk Transfers Service ? Operational
MzeroManage Kiosk Alarm Notifier ? Operational
90 days ago
99.99 % uptime
Today
MzeroManage Kiosk Reporting Endpoint ? Operational
90 days ago
99.76 % uptime
Today
MzeroManage View ? Operational
90 days ago
100.0 % uptime
Today
Authentication Services (auth.mzeronet.com) ? Operational
90 days ago
100.0 % uptime
Today
InterAct Operational
90 days ago
100.0 % uptime
Today
InterAct (youspoutit.com) ? Operational
90 days ago
100.0 % uptime
Today
Support Tools and Developer Services Operational
Jira Service Desk Service Desk Portal Operational
Third-Party Hosting Operational
AWS ec2-us-east-1 Operational
AWS sns-us-east-1 Operational
Twilio ELASTIC SIP TRUNKING Operational
Twilio SMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 5, 2024

No incidents reported today.

Mar 4, 2024

No incidents reported.

Mar 3, 2024

No incidents reported.

Mar 2, 2024

No incidents reported.

Mar 1, 2024
Resolved - This incident has been resolved.
Mar 1, 16:03 UTC
Monitoring - The kiosk reporting endpoint service has been restored and is now receiving data from the kiosks. As indicated in the previous update, it may take time for each kiosk to clear its reporting backlog, depending on the volume of data that needs to be reported.
Mar 1, 15:38 UTC
Identified - We have received reports of an outage affecting kiosk reporting capabilities into Mzero Manage. As a result, kiosks may appear offline and need to report data. The issue is related to the maintenance window on February 29th. Our Engineers are working to restore the reporting endpoint. Once the service is restored, the kiosks will backfill any deferred reports during the outage. Depending on the reported data, it may take some time to clear the reporting backlogs once the service is restored.
Mar 1, 15:32 UTC
Investigating - Our engineers are investigating an outage on the Mzero Manage Server.
Mar 1, 15:23 UTC
Feb 29, 2024
Completed - The scheduled maintenance has been completed.
Feb 29, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 29, 21:00 UTC
Scheduled - Meridian will be conducting scheduled maintenance on Mzero Managed Services. During the times indicated the services may temporarily be disrupted to facilitate upgrades and maintenance activities.
Feb 29, 17:52 UTC
Completed - The scheduled maintenance has been completed.
Feb 29, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 21:00 UTC
Scheduled - Meridian will be conducting scheduled maintenance on Mzero Manage View. During the times indicated, the services may temporarily be disrupted to facilitate upgrades and maintenance activities.
Feb 27, 20:47 UTC
Feb 28, 2024
Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024
Completed - The scheduled maintenance has been completed.
Feb 20, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 21:00 UTC
Scheduled - Meridian will be conducting scheduled maintenance on Mzero Managed Services. During the times indicated the services may temporarily be disrupted to facilitate upgrades and maintenance activities.
Feb 20, 16:01 UTC