Partially Degraded Service

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Welcome to Meridian's status page hub. Below you'll find status information for each of Meridian's products and services.

Uptime over the past 90 days. View historical uptime.
Hosted Services Operational
90 days ago
100.0 % uptime
Today
MzeroPay ? Operational
90 days ago
100.0 % uptime
Today
Voice and Video Conference ? Operational
90 days ago
100.0 % uptime
Today
MzeroManage Hosted Services (US - EAST) Operational
90 days ago
99.99 % uptime
Today
MzeroManage Portal Website ? Operational
90 days ago
99.98 % uptime
Today
MzeroManage Kiosk Transfers Service ? Operational
MzeroManage Kiosk Alarm Notifier ? Operational
90 days ago
100.0 % uptime
Today
MzeroManage Kiosk Reporting Endpoint ? Operational
90 days ago
100.0 % uptime
Today
MzeroManage View ? Operational
90 days ago
99.98 % uptime
Today
Authentication Services (auth.mzeronet.com) ? Operational
90 days ago
100.0 % uptime
Today
InterAct Operational
90 days ago
100.0 % uptime
Today
InterAct (youspoutit.com) ? Operational
90 days ago
100.0 % uptime
Today
Support Tools and Developer Services Operational
Jira Service Desk Service Desk Portal Operational
Third-Party Hosting Degraded Performance
AWS ec2-us-east-1 Operational
AWS sns-us-east-1 Operational
Twilio ELASTIC SIP TRUNKING Operational
Twilio SMS Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024
Degraded Performance due to High Database Connection Rate
Resolved - This incident has been resolved.
Jul 23, 17:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 17:01 UTC
Identified - Meridian has identified a high number of connections to our database cluster started at 12:33 PM EST, and we have taken steps to mitigate the issue. Service should return to normal shortly.
Jul 23, 16:55 UTC
Jul 22, 2024

No incidents reported.

Jul 21, 2024
Voice Calling (PSTN Call Termination) Services Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 21, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 07:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 20, 18:50 UTC
Scheduled - Meridian's upstream providers will be conducting scheduled maintenance on Mzero Managed Services relating to Voice Calling and Voice call Termination to PSTN. During the times indicated, the voice services may temporarily be disrupted to facilitate upgrades and maintenance activities.
Jun 20, 18:49 UTC
Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024
Mzero Managed Services Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 15, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 20:00 UTC
Scheduled - Meridian will be conducting scheduled maintenance on Mzero Managed Services. During the times indicated the services may temporarily be disrupted to facilitate upgrades and maintenance activities.
Jul 15, 15:57 UTC
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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