All Systems Operational

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Welcome to Meridian's status page hub. Below you'll find status information for each of Meridian's products and services.

Uptime over the past 90 days. View historical uptime.
Hosted Services Operational
90 days ago
99.98 % uptime
Today
MzeroPay ? Operational
90 days ago
99.97 % uptime
Today
Voice and Video Conference ? Operational
90 days ago
100.0 % uptime
Today
MzeroManage Hosted Services (US - EAST) Operational
90 days ago
100.0 % uptime
Today
MzeroManage Portal Website ? Operational
90 days ago
100.0 % uptime
Today
MzeroManage Kiosk Transfers Service ? Operational
MzeroManage Kiosk Alarm Notifier ? Operational
90 days ago
100.0 % uptime
Today
MzeroManage Kiosk Reporting Endpoint ? Operational
90 days ago
100.0 % uptime
Today
MzeroManage View ? Operational
90 days ago
100.0 % uptime
Today
Authentication Services (auth.mzeronet.com) ? Operational
90 days ago
100.0 % uptime
Today
InterAct Operational
90 days ago
100.0 % uptime
Today
InterAct (youspoutit.com) ? Operational
90 days ago
100.0 % uptime
Today
Support Tools and Developer Services Operational
Jira Service Desk Service Desk Portal Operational
Third-Party Hosting Operational
AWS ec2-us-east-1 Operational
AWS sns-us-east-1 Operational
Twilio ELASTIC SIP TRUNKING Operational
Twilio SMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 13, 2025

No incidents reported today.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
Payment Processing - Potential Service Interruption
Resolved - This incident has been resolved.
Oct 10, 12:59 UTC
Update - We are continuing to monitor for any further issues.
Oct 9, 20:39 UTC
Monitoring - We are currently monitoring intermittent service disruptions impacting payment processing and partner portal access for some U.S. regions. The issue originates with one of our downstream third-party providers, which in turn relies on additional upstream network providers.

Meridian systems and our direct upstream partner's network, Datacap, remain operational, and traffic continues to process. Reportedly, some users may experience intermittent timeouts, retries, or brief failovers during transactions. We are actively monitoring the situation and awaiting confirmed updates from our upstream partners.

We will continue to post updates as we receive verified information from our providers.
Oct 9, 20:37 UTC
Investigating - Our upstream provider network for payment has notified Meridian of a disruption and is currently investigating. Updates will be provided as more details become available. Customers using Datacap may be affected.
Oct 9, 19:01 UTC
Oct 9, 2025
Oct 8, 2025

No incidents reported.

Oct 7, 2025
Mzero Managed Services Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 22:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 7, 20:23 UTC
Scheduled - Meridian will be conducting scheduled maintenance on Mzero Managed Services. During the times indicated the services may temporarily be disrupted to facilitate upgrades and maintenance activities.
Oct 7, 19:58 UTC
Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025
Mzero Managed Services Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 30, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 20:00 UTC
Scheduled - Meridian will be conducting scheduled maintenance on Mzero Managed Services. During the times indicated the services may temporarily be disrupted to facilitate upgrades and maintenance activities.
Sep 30, 14:28 UTC
Sep 29, 2025

No incidents reported.

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